Charlotte's Web ThingLink

Monday, March 23, 2020

How To Use Your School Phone FROM HOME!

With our At-Home learning initiative and stay-at-home in effect, some of you may feel that there is an obligation to use your personal phones to stay connected with students and parents. While staying connected is more important now than ever before, we understand this is not ideal for multiple reasons.

In order to continue to facilitate communication, we are enabling our phone system’s ability to access classroom/school extensions at home through the 8x8 Virtual Office app. The app can be downloaded onto your mobile phone or laptop and will allow you to make calls that look like you are using your phone at work (Caller ID will show your school number, not your personal cell number).

If you would like to get started, please follow the instructions provided below. First step is to download the app from the app store from your mobile phone and then have to reset your 8x8 password to login.

First Step:
App Store Installation (or search for 8x8 Virtual Office from your mobile phone) choose one:
Google Play/Android:
PC/MAC (headset with microphone recommended): 

Second Step:
Reset your 8x8 password via the following link: (or from the app login window)

  • Click on ‘Forgot Password?’

  • Fill in your Email address
  • Click ‘Send’

Third Step:
Check your District Email for an email from ‘’ and follow the guide from 8x8 to reset your password. (Check your Spam or All Mail folders if no email is in your Inbox)

Final Step:
Open up the app and log in with your Email and the password you just set.

(Note: You may want to log off the app after-hours to prevent incoming calls after your workday obligations are complete)

Technical Assistance:

Your Site Techs are ready to provide support in getting this setup. If you need assistance feel free to contact them directly or email me at